FREQUENTLY ASKED QUESTIONS

 

Why do you require a consultation with the clients and their pets?
We are a professional service that wants to ensure that not only the client and pet sitter get acquainted, but also the pet sitter and the pets. A client must feel secure in the knowledge that their pets will receive the very best in care while they are away. The meeting gives the pet sitter a chance to discuss specifics about the care of client’s pets and ensure the proper documents concerning the services get filled out completely. Consultations are always free to the client. A consultation for home visits and overnight stay takes place at the client’s home. The exclusive boarding consultation take’s place in Karren’s home, with the client and their pet(s).

What is a pet visit?
A visit is when we come to your home to care for your pets. A visit lasts at least 30 minutes, sometimes longer based on the needs of the pets. In that time frame, we take care of all of the duties as discussed with the client and spend some quality time with the pets, petting, playing, whatever makes the pets happy!

Who will be taking care of my pets?
Karren King, Wagging Tails Pet Sitting owner, will be taking care of your pets for pet visits and exclusive boarding. In case of emergency, there is a back up pet-sitter that will care for your pets. The client’s pets are always our first priority.

What if I have special needs for my pets?
We customize the care for your pets. No problem! We have many clients that have special needs for their pets, including special meals, medications, and more!

What if I want to check on my pet while I’m away?
You can call us at any time to see how your pets are! We also offer a daily call to anywhere in the U.S., or a daily email to keep you posted on how your pets are doing!

What if I get delayed in my travel and can’t make it back in time before the end of the pet sitting contract?
We will never leave a pet uncared for. Let us know about the changes, and we will continue to care for your pets until you return. The normal fees for the services you choose will apply, and payment for the services will be due on your return home.

Where is Exclusive Boarding located?

Exclusive boarding is boarding for your dogs in Karren’s home. The exclusive part is that pets have an open home environment, just like they would have in their own home. No cages or kennels are used. The dogs are free to explore in the securely fenced back yard, sleep in their own dog beds, or even on the bed with Karren and her dogs. Many times clients do not want to kennel their dogs, and do not want to leave them alone in their households. These pups are spoiled rotten!


What types of pets do you care for?

We care for dogs, cats, birds, ferrets, hampsters, gerbils, fish, and bunnies. We will also care for goats, cows and horses if it is a household situation and not a farm or a ranch.

 

We are here to help you with your pet sitting needs!

 

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